Terms & Conditions – Mi Shop User Agreement
This Mi Shop User Agreement (the “Agreement”) is a legally binding contract between you (the “User”) and Mi Shop (referred to as “we,” “us,” “our” or “Mi Shop”). By accessing, browsing, registering, or using our services or website (the “Site”), you agree to the following terms and conditions.
1. Acceptance of Terms
- Your use of the Mi Shop Site indicates that you accept the terms and conditions mentioned in this Agreement.
- Mi Shop reserves the right to update, modify, change, or cancel these terms at its sole discretion.
- Users are responsible for reviewing the terms periodically. Continued use of the Site indicates acceptance of updated terms.
2. Use of Services and Accounts
2.1 Use of Services
2.2 Account Usage
Account Security
Mi Shop encourages users to keep their accounts password-protected. They must keep their accounts secure by not disclosing or sharing the passwords or access with others. In case of authorised use or hacking, the Users must inform Mi Shop immediately to ensure a recovery.
Account Suspension
Violations of the agreement or the policies can result in the suspension of the account. Reserves the right to suspend and even delete any account if found illegal, fraudulent, fraudulent, or harmful.
3. Purchases and Refunds
Order Placement:
Users can only place orders at mishop.pk using their registered personal information or credentials. When adding products to the cart, customers must check the quantities and attributes of products.
Once an order is placed and confirmed, the User cannot request any changes to the contents of the order or even the address. The only option is to cancel the order and reorder with the correct details.
Refund Policy
Mi Shop offers refunds for wrongly delivered, incomplete, or damaged orders. However, these should be processed within hours of delivery with a valid unboxing video proof of damage or missing items. Without valid video proof, it’s impossible to process a refund, replacement, or exchange.
Pricing Updates
Prices at Mi Shop are subject to change regularly without prior notice. Users should check the updated prices before placing an order.
4. Disclaimers and Warranties
All products are under company warranty, and customers can claim them in case of any inconvenience.
Mi Shop is not responsible for any claim rejection or conditions mentioned by the company for warranties and claims.
The Site does not take any responsibility for the third-party content available.
5. Limitation of Liability
Mi Shop is not responsible for any indirect, special, or punitive damages. Any loss of data or revenue on the customer’s side does not fall on the Site’s account.
The Site’s liability is limited to the amount paid by the User for a specific product in question.
6. Indemnity
Users agree to indemnify Mi Shop and its affiliates from any claims, damages, or liabilities arising from misuse of services or breach of these terms.
7. Governing Law and Dispute Resolution
The laws of the Islamic Republic of Pakistan govern this Agreement.
Any disputes will be resolved exclusively in Pakistani courts, and both parties consent to the jurisdiction of these courts.
8. Force Majeure
Mi Shop is not liable for delays in deliveries or processes caused by force majeure events beyond its control. The Site has no control over natural disasters, strikes, or government actions.
9. Miscellaneous Provisions
Entire Agreement: This Agreement and referenced policies form the entire understanding between the User and Mi Shop.
Severability: If any provision is found to be unenforceable, the remaining terms will still apply.
- Assignment: Users may not transfer their rights without prior consent.
- Contact Information: All inquiries or notices must be sent to sales@mishop.pk.
10 Claim Proof Policy
- Users are directed to record an unboxing video of the packages just to be secure and make claims in case of any uneventful incident.
- Only claims with video proof are processed for further investigations to make refunds or replacements.
These Terms & Conditions ensure transparency and provide a clear framework for using Mi Shop’s services. For further questions, please contact sales@mishop.pk.